Efficiently Effective

GDPR Part 2 - Impact on content and UX

July 13, 2017

Part 2 in the GDPR mini series: implementing GDPR in your work

Last month we talked about the basics of the General Data Protection Regulation (GDPR). In this episode we focus on the specific impact on content strategy and UX.

Because the GDPR will change the web, but also our work. Not only how we process personal data, but also how we ask for it will change. People need to be able to view, edit and delete their data. And then there are our research practices. Even those are impacted by the GDPR.

If you are 'new' to all things GDPR, please listen to episode 1 first. Episode 2 will make much more sense that way. 

Also check out the accompanying blogpost to episode 1 for links to the full GDPR text, some helpful info sources and an overview of the basic principles of GDPR.

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Overview of the steps to take

  • Check with your company where you stand with GDPR compliancy, find the taskforce, let them know you are here to help.

  • Dig up your privacy policy and test it for transparency. Make it more readable, understandable, better.

  • Map out the data streams like user journeys. What does it mean for communication through your design and content?

  • Check whether the tools you use for testing are GDPR compliant. If necessary, find new ones.

  • Design a beautiful flow for the user to view, edit or retract their data.

  • Join the conversation - here, at meetups, conferences, on Twitter, the content & UX Slack - and share your findings, cases and best practices. 


Meet our 5 experts

Bart Van den Brande - Sirius Legal

Bart Van den Brande - Sirius Legal

Bart Van den Brande is a lawyer at Sirius Legal. He specialises in GDPR and helps his clients in complying to the GDPR.

Clovis Six - Internet Architects

Clovis Six - Internet Architects

In his UX research and UX design work at Internet Architects, Clovis already encountered some GDPR related issues. In this episode he provides a comprehensive overview of how to implement good GDPR practices in your work. 

Katryna Dow - Meeco

Katryna Dow - Meeco

Katryna Dow is the founder and CEO of Meeco: a platform that enables people to share the information they want to share with organisations they trust, in order to get better, more personalised service and relevant offers.

Aral Balkan - Ind.ie

Aral Balkan - Ind.ie

Aral Balkan is an amazing public speaker, a cyborg rights activist, co-founder of ethical software company Ind.ie and part of the DiEM initiative. He has a strong opinion on privacy as a human right. 

Copy of Copy of Seppe Van Steelant - City of Ghent

Copy of Copy of Seppe Van Steelant - City of Ghent

As the Data Protection Officer (DPO) at the City of Ghent, Seppe Van Steelant plays a vital role in the transition of gent.be and mijngent.be into GDPR compliant platforms.